Tavistock Relationships is an internationally renowned trainer of couple therapists, and also a leading provider of couple therapy through its two centres in London, UK. Tavistock Relationships is a charity which works to make relationship support accessible to all. Tavistock Relationships has been helping couples, parents and individuals for more than 70 years.
These Terms are an agreement between you and The Tavistock Institute of Medical Psychology, a Charitable company limited by guarantee, with its registered office at 50-56 Hallam St, London, United Kingdom.
You must accept these Terms to create an account and to access or use the Between Us Application. If you do not accept these terms, do not create an account or use the Between Us App.
Your use of Between Us, or any of our services are subject to additional terms and conditions, which are incorporated into these Terms:
1. READ OUR PRIVACY POLICY
For information about our data practices, please see our FAQ document. By accessing or using the Between Us Application, you agree that we can collect and use your information in accordance with the Privacy Policy.
2. USE OF THE TAVISTOCK SERVICE
Persons under the age of 18, or any higher minimum age in the jurisdiction where that person resides, are not permitted to access or use the Tavistock Service unless their parent has consented in accordance with applicable law. Additionally, you cannot access or use the Tavistock Service if you are barred from receiving services under applicable law or have previously been suspended or removed from the Tavistock Service.
3. CREATING AN ACCOUNT
Full use of the Between Us App requires that you create an account by providing us with information such as your full name and a valid email address, as well as a strong password. You are responsible for all activity that occurs in association with your account. Tavistock is not liable for any losses or damages caused by your failure to maintain the confidentiality of your account credentials. Please contact us if you discover or suspect any security breach related to the Tavistock Service or your account.
4. NECESSARY EQUIPMENT & INTERNET ACCESS
Full use of the Between Us App is dependent upon your use of a device with adequate software and Internet access. The maintenance and security of this equipment may influence the performance of the app. Tavistock is not responsible for the equipment’s functionality. You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges.
5. POSTING YOUR CONTENT ON THE TAVISTOCK SERVICE
Between Us may enable you to post, upload, store, share, send, or display photos, images, video, data, text, music, comments, and other information and content (“Your Content”) to and via the Tavistock Service. You retain all rights to Your Content that you post to the Tavistock Service. By making Your Content available on or through the Tavistock Service you hereby grant to Tavistock a non-exclusive, transferable, sub-licensable, worldwide, royalty-free licence to use, copy, modify, publicly display, publicly perform, reproduce, translate, create derivative works from, and distribute Your Content, in whole or in part, including your name and likeness, in any media. The rights you grant us in this Section 5 are only for the limited purpose of offering and improving the Tavistock Service.
You are responsible for Your Content. You represent and warrant that you own Your Content or that you have all rights necessary to grant us a licence to use Your Content as described in these Terms.
You represent and warrant that Your Content, the use and provision of Your Content on the Tavistock Service, and your use of the Tavistock Service will not (a) infringe, misappropriate, or violate a third party’s patent, copyright, trademark, trade secret, moral rights, or other intellectual property rights, or rights of publicity or privacy; (b) violate, or encourage any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (c) be fraudulent, false, misleading, or deceptive; (d) be defamatory, obscene, pornographic, vulgar, or offensive; (e) promote discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group; (f) be violent or threatening or promote violence or actions that are threatening to any person or entity; or (g) promote illegal or harmful activities or substances.
You further agree not to (1) upload any content that contains software viruses or is designed to interrupt, destroy, or limit the functionality of any equipment or services, or that contains other harmful, disruptive, or destructive files or content; (2) use or attempt to use another user’s account without authorization, or impersonate any person or entity; (3) harvest, solicit, or collect information of other users for any reason whatsoever, including, without limitation, for sending unsolicited communications; (4) post, advertise, or promote products or services commercially, or upload any content that is advertising, promotional material, junk mail, spam, or a contest or sweepstake, or that furthers or promotes criminal activity; or (5) use the Tavistock Service in any manner that, in our sole discretion, is objectionable or restricts or inhibits any other person from using or enjoying the Tavistock Service, or which may expose us or our users to any harm or liability of any type.
Tavistock may, in its sole discretion, alter, remove, or refuse to display any of Your Content, and may forbid you from posting, uploading, storing, sharing, sending, or displaying Your Content to and via the Tavistock Service.
6. TAVISTOCK’S RIGHTS
“Tavistock Content” includes any photos, images, graphics, video, audio, data, text, music, exercise regimens, food logs, recipes, comments, software, works of authorship of any kind, and other information, content, or other materials that are posted, generated, provided, or otherwise made available through the Between Us App. Tavistock Content, the Tavistock Between Us App, and its underlying technology are protected by copyright, trademark, patent, intellectual property, and other laws of the United Kingdom and foreign countries. We reserve all rights not expressly set out in these Terms. You agree not to remove, change or obscure any copyright, trademark, service mark, or other proprietary rights notices incorporated in or accompanying the Tavistock Service. Our logos and any other Tavistock trademarks that may appear on the Tavistock Service, and the overall look and feel of the Tavistock Service, including page headers, graphics, icons, and scripts, may not be copied, imitated or used, in whole or in part, without our prior written permission. Other trademarks, product, and service names and company names or logos mentioned on the Tavistock Service are the property of their respective owners and may not be copied, imitated or used, in whole or in part, without the permission of the applicable trademark holder.
7. WHAT YOU CAN DO ON THE BETWEEN US APPLICATION
The Between Us app is intended for your personal, non-commercial use.
Tavistock grants you a limited, non-exclusive, non-transferable, non-sub-licensable, revocable licence to (1) access and use the Tavistock Service, (2) access and view the Tavistock Content, (3) access and use the software and mobile applications provided by the Tavistock Service, and (4) use the software that is embedded into Tavistock devices as authorised in these Terms. With respect to items (3) and (4), this licence includes any third-party software embedded in any Tavistock Service. This licence is provided solely for your personal, non-commercial use and enjoyment of the Tavistock Service as permitted in these Terms.
You will not use, sublicense, copy, adapt, modify, translate, disclose, prepare derivative works based upon, distribute, license, sell, rent, lease, assign, transfer, publicly display, publicly perform, transmit, broadcast, or otherwise exploit the Tavistock Content, Tavistock Service or any portion thereof (including any third-party software), except as expressly permitted in these Terms. No licences or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Tavistock or its licensors, except for the licences and rights expressly granted in these Terms.
Except to the extent permitted by law, you may not perform, attempt to perform, or encourage or assist others in performing any of the following while accessing or using the Tavistock Service: (1) use, display, mirror, or frame the Tavistock Service or any individual element within the Tavistock Service, including the layout and design of any page, without Tavistock’s express written consent; (2) use Tavistock’s name, any Tavistock trademark or logo, or any Tavistock proprietary information without Tavistock’s express written consent; (3) access or tamper with non-public areas of the Tavistock Service, Tavistock’s computer systems, or the technical delivery systems of Tavistock’s providers; (4) test the vulnerability of any Tavistock system or breach any security or authentication measures; (5) circumvent any technological measure implemented by Tavistock or any of Tavistock’s providers or any other third party (including another user) to protect the Tavistock Service; (6) access the Tavistock Service or Tavistock Content through the use of any mechanism other than through the use of an Authorized Connection, Tavistock Service, or Tavistock API; or (7) modify, decompile, disassemble, reverse engineer, tamper with, or otherwise attempt to derive the source code of any software that Tavistock provides to you or any other part of the Tavistock Service.
8. HYPERLINKS
You are granted a limited, nonexclusive, and non-transferable right to create a text hyperlink to the Tavistock Service for non-commercial purposes, provided that such link does not portray us or any of our products or services in a false, misleading, derogatory, or otherwise defamatory manner, and provided further that the linking site does not contain any adult or illegal material or any material that is offensive, harassing, or otherwise objectionable. This limited right may be revoked at any time in Tavistock’s sole discretion.
9. OUR ENFORCEMENT RIGHTS
We reserve the right (but are not required) to remove or disable access to the Tavistock Service, any Tavistock Content, or Your Content at any time and without notice, and at our sole discretion, if we determine that the Tavistock Content, Your Content, or your use of the Tavistock Service is objectionable or in violation of these Terms. We have the right to investigate violations of these Terms and any conduct that affects the Tavistock Service, and in response may take any action we may deem appropriate.
10. USE THE TAVISTOCK SERVICE AT YOUR OWN RISK
If you rely on any Tavistock Content or the Tavistock Service, you do so solely at your own risk.
We are not responsible for the accuracy, reliability, availability, effectiveness or correct use of information you receive through the Tavistock Service.
Use of the Tavistock Service should not replace use of professional therapy services.
11. TERMS OF PAID SERVICES
Your purchase and use of any of our paid services are subject to the Tavistock Terms for Paid Services, which are incorporated into these Terms.
12. FEEDBACK AND SUBMISSIONS POLICY
If you submit comments, ideas or feedback to us, you agree that we can use, disclose, reproduce, distribute and exploit them without any restriction or compensation to you. We do not waive any rights to use similar or related ideas or feedback previously known to us, developed by Tavistock, or obtained from sources other than you. Our Feedback and Submissions Policy is also part of the Terms.
13. ALERTS AND NOTIFICATIONS
As part of your use of the Tavistock Service, you may receive notifications, text messages, alerts, emails, and other electronic communications. You agree to the receipt of these communications. You can control most communications from the Tavistock Service by using your account settings. We may need to provide you with certain communications, such as service announcements and administrative messages. You are responsible for any messaging or data fees you may be charged by your wireless carrier. Any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that the communication be in writing.
14. THIRD-PARTY SERVICES
The Tavistock Service may display or permit linking or other access to or use of third-party content, promotions, websites, apps, services and resources (collectively “Third-Party Services”) that are not under Tavistock’s control. This may include the opportunity for you to link your Tavistock account, Tavistock data, or the Tavistock Service with Third-Party Services. We provide these links only as a convenience and are not responsible for the products, services, or other content that are available from Third-Party Services. You acknowledge that any Third-Party Services that you use in connection with the Tavistock Service, such as third party applications accessed on Tavistock devices, are not part of the Tavistock Service and are not controlled by Tavistock, and you take sole responsibility and assume all risk arising from your interaction with or use of any Third-Party Services. You also acknowledge that these Terms and the Tavistock Privacy Policy do not apply to any Third-Party Services. You are responsible for reading and understanding the terms and conditions and privacy policy that applies to your use of any Third-Party Services.
15. CHANGES TO THE TAVISTOCK SERVICE
Tavistock may change or discontinue, temporarily or permanently, any feature, component or content of the Tavistock Service at any time without notice. Tavistock is not liable to you or to any third party for any modification, suspension or discontinuance of any feature, component or content of the Tavistock Service. We reserve the right to determine the timing and content of software updates, which may be automatically downloaded and installed by Tavistock products without prior notice to you.
16. TERMINATION
We reserve the right to suspend or deactivate your account or your access to certain aspects or all of the Tavistock Service, or to terminate these Terms, at our sole discretion, at any time and without notice or liability to you. Upon any such suspension, deactivation or termination, we may delete or remove Your Content and other information related to your account. You may close your account at any time by contacting us. Upon any termination of these Terms or suspension, termination or discontinuation of the Tavistock Service or your account, the following provisions of these Terms will survive: Sections 1, 5, 6, 9, 10, 11, 13, 14, 16, 17, 19, 20, 21, 22, 23, 24, 25.
19. DISCLAIMERS
THE TAVISTOCK SERVICE AND TAVISTOCK CONTENT ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ALL EXPRESS OR IMPLIED WARRANTIES ARISING OUT OF OR RELATED TO THESE TERMS OR THE TAVISTOCK SERVICE, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. We make no warranty that the Tavistock Service or Tavistock Content will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness, or reliability of the Tavistock Service or any Tavistock Content.
20. INDEMNITY
You will indemnify and hold harmless Tavistock or its officials, directors, employees, affiliates, agents, licensors, and contractors from and against any claims, suits, actions, demands, disputes, allegations, or investigations brought by any third party, governmental authority, or industry body, and all liabilities, damages, losses, costs, and expenses, including without limitation reasonable lawyers’ fees, arising out of or in any way connected with (i) your access to or use of the Tavistock Service, (ii) Your Content, (iii) your breach or alleged breach of any warranties made by you hereunder or your violation of any other provision of these Terms, or (iv) your violation of any law or the rights of a third-party. We reserve the right to assume control of the defence of any third-party claim that is subject to indemnification by you, in which event you will cooperate with us in asserting any available defences.
21. LIMITATION OF LIABILITY
NEITHER TAVISTOCK, ITS SUPPLIERS, OR LICENSORS, NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE TAVISTOCK SERVICE WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE, OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE TAVISTOCK SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT TAVISTOCK HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
IN NO EVENT WILL TAVISTOCK’S TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE TAVISTOCK SERVICE EXCEED THE AMOUNTS YOU HAVE PAID TO TAVISTOCK FOR USE OF THE TAVISTOCK SERVICE OR ONE HUNDRED DOLLARS ($100), IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO TAVISTOCK, AS APPLICABLE.
THE EXCLUSIONS AND LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN TAVISTOCK AND YOU.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
22. DISPUTE RESOLUTION
PLEASE READ THE FOLLOWING SECTION CAREFULLY BECAUSE IT REQUIRES YOU TO ARBITRATE CERTAIN DISPUTES AND CLAIMS WITH US AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.
You agree that any dispute between you and Tavistock arising out of or relating to these Terms of Service, the Tavistock Service, or any other Tavistock products or services (collectively, “Disputes”) will be governed by the arbitration procedure outlined below.
Governing Law: Except as otherwise required by applicable law, the Terms of Service and the resolution of any Disputes shall be governed by and construed in accordance with the laws of the State of California without regard to its conflict of laws principles.
Informal Dispute Resolution: We want to address your concerns without needing a formal legal case. Before filing a claim against Tavistock, you agree to try to resolve the Dispute informally by contacting support@Tavistock.com. We will try to resolve the Dispute informally by contacting you via email. If a dispute is not resolved within 15 days after submission, you or Tavistock may bring formal proceedings.
We Both Agree To Arbitrate: You and Tavistock agree to resolve any Disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below.
Opt-out of Agreement to Arbitrate: You can decline this agreement to arbitrate by contacting optout@Tavistock.com within 30 days of first accepting these Terms of Service and stating that you (include your first and last name) decline this arbitration agreement.
Arbitration Procedures: The American Arbitration Association (AAA) will administer the arbitration under its Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes. The arbitration will be held in the United States county where you live or work, San Francisco, California, or any other location we agree to.
Arbitration Fees: The AAA rules will govern payment of all arbitration fees. Tavistock will pay all arbitration fees for claims of less than US$75,000. Tavistock will not seek its legal fees and costs in arbitration unless the arbitrator determines that your claim is frivolous.
Exceptions to Agreement to Arbitrate: Either you or Tavistock may assert claims, if they qualify, in small claims court in San Francisco (CA) or any United States county where you live or work. Either party may bring a lawsuit solely for injunctive relief to stop unauthorised use or abuse of the Tavistock products or Tavistock Service, or infringement of intellectual property rights (for example, trademark, trade secret, copyright or patent rights) without first engaging in arbitration or the informal dispute-resolution process described above.
No Class Actions: You may only resolve Disputes with Tavistock on an individual basis, and may not bring a claim as a plaintiff or a class member in a class (collective), consolidated or representative action. Class arbitrations, class (collective) action lawsuits, private general lawsuits through a solicitor, and consolidation with other arbitrations are not allowed under our agreement.
Judicial Forum for Disputes: Except as otherwise required by applicable law, in the event that the agreement to arbitrate is found not to apply to you or your claim, you and Tavistock agree that any judicial proceeding (other than small claims actions) will be xxx. Both you and Tavistock consent to the venue and personal jurisdiction there. We both agree to waive our right to a jury trial.
Limitation on Claims: Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of the Tavistock products or Tavistock Service must be filed within one (1) year after such claim or cause of action arose, or else that claim or cause of action will be barred forever.
23. GENERAL TERMS
Except as otherwise stated herein, these Terms constitute the entire and exclusive understanding and agreement between Tavistock and you regarding the Tavistock Service, and these Terms supersede and replace any and all prior oral or written understandings or agreements between Tavistock and you regarding the Tavistock Service and Tavistock Content.
We will notify you before we make material changes to these Terms and give you an opportunity to review the revised Terms before continuing to use the Tavistock Service. When you use the Tavistock Service after a modification becomes effective, you are telling us that you accept the modified Terms. You can review previous versions of these Terms in our archive.
If for any reason a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect.
You may not assign, delegate, or transfer these Terms, by operation of law or otherwise, without Tavistock’s prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and void. Tavistock may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.
Any notices or other communications provided by Tavistock under these Terms, including those regarding modifications to these Terms, will be given: (i) via email or (ii) by posting to the Tavistock Service. For notices made by e-mail, the date of receipt on the message will be deemed the date on which such notice is transmitted.
Tavistock’s failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorised representative of Tavistock. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.
24. ADDITIONAL TERMS MAY APPLY
Additional terms may apply to certain products or services. In the event that there is a conflict between these Terms and any additional terms, the additional terms will control.
CONTACT US
PLEASE CONTACT US IF YOU HAVE ANY QUESTIONS ABOUT THESE TERMS.
You may contact us at support@Tavistock.com or at our postal address below.
Tavistock Relationships
50-56 Hallam Street
London W1W 6JL
TAVISTOCK TERMS FOR PAID SERVICES
These Tavistock Terms for Paid Services (the “Paid Service Terms”) apply to your purchase and use of any paid Tavistock services, including automatically renewing subscription services.
By purchasing or using a Paid Service, you agree to be bound by the Tavistock Terms of Service, which incorporate these Paid Service Terms and include a mandatory arbitration provision, and any separate terms and conditions presented to you in conjunction with your use of the Paid Services. If you do not accept these terms, do not purchase, access or use our Paid Services.
1. PAID SERVICES
Paid Services include content and personalised, interactive services. They may be one-time purchases or automatically renewing subscription services, like our Programmes and Live Coaching Services (“Subscriptions”). Please see the product page for your specific Paid Services for more information. We may make changes to, suspend or discontinue Paid Services at any time for any reason, and we have the sole discretion to determine which portions of the Tavistock Service require payment.
2. SUBSCRIPTIONS
Automatically Renewing Subscriptions. Your Subscription term may vary, for example, with monthly or annual automatic renewal terms (a “Subscription Term”), as described in the course of your transaction. Your Subscription will automatically renew for additional Subscription Terms as long as your Subscription continues, until you cancel it or we suspend or stop providing the Subscription in accordance with our Terms of Service. Unless otherwise indicated by us, you will be charged prior to, or at the beginning of, each renewal term. Before charging you for a Subscription Term, we will notify you of the applicable fees, and the renewal will occur at the price then in effect for the Paid Service.
Subscription Cancellation. You may cancel your Subscription at any time. Your cancellation will take effect at the end of the current Subscription Term.
In the event you cancel your Subscription, note that we may still send you promotional communications about Tavistock, unless you opt out of receiving those communications by following the unsubscribe instructions provided in the communications.
No Refunds on Subscriptions. When you cancel a Subscription, you cancel only future charges for your Subscription. You will not receive a refund for the current Subscription Term you paid for, but you will continue to have full access to that Subscription until the end of that current Subscription Term. At any time for any reason, we may provide a refund, discount, or other consideration (“credits”) to some or all of our users. The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future.
Free Trials. From time to time, we may offer free trials of certain Subscriptions for specified periods of time without payment. If we offer you a free trial, the specific terms of your free trial will be provided in the marketing materials describing the particular trial. Once your free trial ends, we (or our third-party payment processor) will begin billing your designated payment method on a recurring basis for your Subscription (plus any applicable taxes and other charges) for as long as your Subscription continues, unless you cancel your Subscription prior to the end of your free trial. Instructions for cancelling your Subscription are described in the sections above. To avoid any charges, you must cancel your Subscription before the end of your free trial period. Before charging you at the end of the your free trial period, we will notify you of the applicable fees.
Price Changes. We reserve the right to adjust pricing for our Paid Services or any components thereof in any manner and at any time. Any price changes will take effect following notice to you.
3. ONE-TIME PURCHASES
Certain Paid Services are one-time purchases, and not subscription-based. One-time purchases may not be cancelled and you are not entitled to a refund for such services.
4. PAYMENT AND BILLING
You authorise Tavistock to charge your chosen payment method for the Paid Services. By providing a payment method that we accept, you represent and warrant that you are authorised to use the designated payment method and that you authorise us (or our third-party payment processor) to charge your payment method for the total amount of your purchase (including any applicable taxes and other charges). If the payment method cannot be verified, is invalid or is otherwise not acceptable, your Paid Service may be suspended or cancelled. You must resolve any problem we encounter in relation to the payment method you select in order to proceed with your use of the Service.
Please note that if you accept a promotional offer or make changes to your Paid Services, the amount billed may vary. It may also fluctuate due to changes in applicable taxes or currency exchange rates. You authorise us (or our third-party payment processor) to charge your payment method for the corresponding amount.
5. REPRESENTATIONS, WARRANTIES AND COVENANTS
Any Paid Services are personal to you and may not be used by any other person. You will not allow anyone else to use your Paid Services, and you will not transfer any Subscription or disclose your password to any other person. You will report to Tavistock any unauthorised or prohibited use of your Paid Services.