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Between Us is an app designed to help you have a better relationship with your partner now or in the future.

It was created by Tavistock Relationships, an organisation based in London, which has been helping couples for more than 70 years.

The app provides individuals and couples with:

  • A range of exercises
  • Tips
  • Videos
  • Information

Allows you to better understand what’s going wrong in your relationship and do something about it.

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User Feedback

“Neat design”

“The questions on the app were easy to answer and they got us thinking.”

“Well written, clear explanatory text. Good questions, useful starting points.”

“I like the format of the explanations and videos explaining some of the issues that couples face, followed by the questions. Everything was clear and well set out”

“Post-pandemic mental health issues are going to be huge and this is a great way to empower people to make positive steps for themselves and their relationships”

FAQs

Between Us is an app designed to help people have a better relationship with their partner.

It has been created by Tavistock Relationships, an organisation based in London, UK, which has been helping couples for more than 70 years.

The app provides individuals and couples with a range of exercises, tips, videos and information so that they can better understand what’s going wrong in their relationship and do something about it.

One of the ways in which the app works is by helping partners in a relationship to reflect together, and more constructively, on their difficulties. A number of the topics on the app ask the user a short series of questions, about themselves, and then also about their partner.

As you use the app, you will be asked if you would like to share your answers with a nominated other (i.e. your partner). This is optional and can be reversed at any time. If you would like to use the app in order to understand one another better we recommend that you use this option. The only data shared between you and your partner will be your answers to the particular topic questions in the app where you have allowed sharing to take place.

The content on the app is divided into ‘Topic bundles’. Each bundle contains a number of topics (or exercises).

So, for example, the Topic Bundle called “Looking at how you communicate as a couple” contains the Topics called “Improving communication between you” and “Looking at what’s stopping you communicating well”.

While the Topic Bundle called “Your past, present and future as a couple” contains the Topics called “Working out what’s really causing problems between you”, “It’s not all bad: focusing on the best things about your relationships” and “How to avoid slipping back into old relationship habits”.

Some of the topics are exercise-based, for example asking you questions about your experience, and that of your partner; or using a structured set of prompts in order to give you and your partner the opportunity to express yourselves clearly.

Other topics are video-based, where you can watch short videos designed to help you and your partner reflect on some of the underlying issues which might be driving conflict between you. And some of the topics are more skill-based, providing you with information about different techniques which you might want to try in order to improve communication and closeness between you and your partner.

The material in this app has been derived a model of couple therapy which has been used successfully for many years in the National Health Service in England to help people who are experiencing relationship difficulties.

This is a natural and understandable concern. There are things you can do though to make this less likely to happen, and to reduce the intensity of any argument should one begin.

For example, it’s best to avoid doing exercises on the app when you are tired, overly stressed, angry after an argument with someone at work, etc. It's also a good idea to agree together, before you begin, what to do if one of you starts to feel upset and unable, or frightened, to continue.

Creating a ‘time-out’, for example, for one or both of you to cool down and have space to think about why you were getting upset can be very useful. This might involve partners being in separate rooms for a short time - a couple of hours perhaps, or longer, with the understanding that you can come back together and have another go at discussion, but only when you both understand what it is that was so upsetting to one or both of you.

If you feel as a couple that you are unable to talk together without it getting out of control, we suggest that a couple therapist or couple counsellor could help you develop a clearer understanding of what is going on between you and help you create better pathways to communicate more satisfyingly.

The app is confidential and anything you and your partner write in the app is private and stays between you, should you choose to share your entries.

We only collect your email address, first name and surname. You can use pseudonyms if you prefer.

No third party will have access to view the answers you input.

No, we do not contact users of the app for marketing purposes.

After your account is dormant for more than 6 months we will delete your data and account.

Your data is stored in a customer management system called Salesforce which helps us to keep your details up to date and manage your appointments. Access to your data is restricted so it is only accessed by authorised staff members. Salesforce itself complies with GDPR requirements.

The user data (personal identifiable information) is stored in Amazon Web Services (AWS), in a PostgreSQL database, hosted in 'eu-west-2' region (London).

When you use the app we ensure that we keep your data (such as credit or debit card details) is encrypted and protected using 128 Bit encryption on SSL.

Our terms and conditions are listed separately on the app's menu.

The GDPR gives you certain rights in relation to the data we hold about you. You can exercise the rights outlined below by contacting us: privacy@tavistockrelationships.org; or, in writing, to Privacy, Tavistock Relationships, 56-60 Hallam Street, London W1W 6JL; Telephone: 0207 380 1975.

Under the GDPR you can:

  • - find out what information we hold about you
  • - access a copy of the information we hold about you
  • - rectify any inaccurate or incomplete personal data
  • - have the right to object to our processing of your personal information
  • - ask us to delete or restrict how we use your personal information, but this righ is determined by applicable law
  • - complain to a regulator if you think we have not complied with data protection laws. You can lodge a complaint with the Information Commissioners Office https://ico.org.uk/concerns/
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